| Server Intellect Aquires ValiantHost Earlier this month, ValiantHost was acquired by Server Intellect (http://www.serverintellect.com), a leading provider of advanced Windows-based hosting solutions, including Shared, Virtual Private Server, Dedicated, and FogBugz Application Hosting. Server Intellect specializes in working with small, medium and enterprise-level businesses. With the move, you should expect to see significant improvements to your hosting service. All ValiantHost customers will be transitioned to the Server Intellect brand and given access to our vast assortment of technical support resources, including 24/7/365 helpdesk support and toll-free telephone support! And it won't cost you a penny more: Existing ValiantHost customers will continue to pay their current package rates and will not be subject to the standard rates of Server Intellect. WHO IS SERVER INTELLECT? Server Intellect is the oldest, largest and most trusted FogBugz Hosting service provider in the world. Server Intellect has years of experience with FogBugz Hosting, and is actually the first web host to ever offer FogBugz Hosting, beginning in 2003. Server Intellect has worked closely with FogCreek Software over the years and is currently trusted by thousands of businesses from over 80 countries worldwide. A note from Eric Pratt, Managing Director of Server Intellect: "I guarantee you will be extremely pleased with the service and support offered from Server Intellect. Server Intellect has staff available 24 hours a day by Phone, Live Chat and Support Ticket System all from our offices based in Orlando, Florida. ValiantHost customers will experience immediate improvements in Server Stability, Technical Support, Sales and Customer Service. I am very excited to speak with our new family of customers and am looking forward to hearing all comments, suggestions and concerns they may have." A note from Giorgio Galante, former owner of ValiantHost: "The success of Server Intellect is a result of its focus on superior service, and I am confident that ValiantHost's customers could not find a better home. I would not have it any other way." A note from Michael Pryor, co-founder and President of FogCreek Software: "Server Intellect has been hosting FogBugz almost since there was a FogBugz to host, and we've only heard positive feedback thus far. At Fog Creek, we pride ourselves on our customer service and I am certain that our customers receive the same, world-class service from Server Intellect." Effective immediately, and continuing over the next 30 days, Server Intellect will be upgrading, securing and migrating all ValiantHost systems. We expect little to no downtime to occur during this process, and we will of course make you aware of any and all scheduled changes. Please be aware that all future credit card charges will appear on your credit card statement as 'Server Intellect' or 'Client Intellect, Inc'. We cordially welcome you to the Server Intellect family and rest assured, we will always be at your service - for what ever reason, when ever you need us! With regards, Server Intellect SUPPORT CONTACT INFORMATION Server Intellect is available 24 hours a day via Phone, Live Chat and Support Ticket System. Please visit http://www.serverintellect.com/contact/ for all contact options. Questions about this acquisition? For Technical Questions related to your account, please visit http://www.serverintellect.com/contact/ For General Inquiry questions, please contact the below parties: Eric Pratt Server Intellect valianthost@serverintellect.com Phone: (321) 332-6825 Toll Free: (800) 317-8552 Giorgio Galante ggalante@valianthost.com |